Customer Support

Contact Information

Phone- 1-800-546-1997
Fax- 1-877-734-6506
Email- service@retailterminals.com

RetailTerminals.com
29 Broadway, 30th Floor
New York, NY 10006

Frequently Asked Questions

For a complete list of common questions please view our FAQ page here.

Warranty & Repair Information

RetailTerminals.com does not offer direct support for any hardware or software sold on our website. We recommend contacting the manufacturer should you need any type of repair or support. If you need manufacturer contact information you are welcome to inquire with us.

Returns

Unless otherwise specified we accept returns on all items within 2 weeks from the date of purchase. Please note that all returns are subject to a 15% restocking fee.

Logos and Signage

RetailTerminals.com is happy to provide Visa, MasterCard, American Express and Discover logos and signage to our customers. For details, please contact us toll-free at 800-546-1997. For e-commerce and virtual terminal users you may use the following code.

Plug In HTML Code:

Internet merchant accounts - merchantplus.com

Internet merchant accounts - merchantplus.com Internet merchant accounts - merchantplus.com

Internet merchant accounts - merchantplus.com

CVV/CVV2 Card Image:


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Contact Us

P: 800-546-1997

F: 877-734-6506

E: sales@retailterminals.com

Customer Testimonials

"Thanks for taking the time to explain how a merchant account actually works. The setup was quick and painless and I had my hardware in only a matter of days. Truly stellar service."

by William Zhang

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